The University of Massachusetts Amherst

UMass Donahue Institute

Job Opportunities at UMass Donahue Institute

Thank you for your interest in employment with UMass Donahue Institute.

We are committed to justice, diversity, equity, inclusion and belonging for all, and we believe this commitment improves our work, our workplace and our communities. We are committed to hiring and supporting staff who reflect the communities we work with and are impacted by our work.

Senior Program Coordinator, MassHire Greater Brockton Career Center (Brockton, MA)

The MassHire Greater Brockton Career Center (MHGBCC) is a non-profit One-Stop Career Center that is managed by the University of Massachusetts Donahue Institute (UMDI) and is overseen under charter with the MassHire Greater Brockton Workforce Board (GBWB). MHGBCC is located in downtown Brockton and provides employment and training services to job seekers and employers.

The Senior Program Coordinator manages the delivery of MHGBCC program services for job seekers. The success and future funding of the Career Center, and the successful professional outcomes of the clientele are directly linked to the duties and responsibilities of the Senior Program Coordinator. The Senior Program Coordinator must ensure that Sponsor and State-directed program benchmarks are met, and provide day to day functional supervision of assigned staff. The Senior Program Coordinator, both through their own efforts and through their team, will work to develop and foster opportunities for individuals at all skill levels and levels of experience by offering career services that motivate, support, and empower customers.

This position will also be responsible for providing direct services to ensure job seekers are solidly prepared to successfully obtain employment that not only improves their personal/family economic position but also meets the needs of area businesses and local demand industries. The Senior Program Coordinator will be required to cross train with partnering agencies (e.g. Department of Transition Assistance, Department of Career Services, Mass Rehabilitation Commission, Department of Unemployment Assistance, Massachusetts Commission for the Blind, Senior Community Service Employment Program, and Department of Elementary and Secondary Education) in order to ensure their customers have the broadest possible access to necessary resources. 

Learn more about and apply for this position.


Upskilling Navigator, MassHire Greater Brockton Career Center (Brockton, MA)

The MassHire Greater Brockton Career Center is a non-profit One-Stop Career Center that is managed by the University of Massachusetts Donahue Institute (UMDI) and is overseen under charter with the MassHire Greater Brockton Workforce Board. The MassHire Greater Brockton Career Center is located in downtown Brockton and provides employment and training services to businesses and job seekers.

The Upskilling Navigator will support the recruitment, screening, and enrollment of Career Center customers into American Rescue Plan Act (ARPA)-funded upskilling training programs. The focus of the program is on advanced skill training and education in order to help customers achieve their employment goals in regional priority industries. The Upskilling Navigator will creatively recruit customers for the training programs, using skilled judgement to determine customers’ eligibility for specific training programs, and support enrolled customers through program completion. Additionally, the Upskilling Navigator will develop relationships and collaborate closely with training providers, Market Makers (ARPA-funded regional business liaisons), and others in the workforce development system.

Learn more about and apply for this position. 


Research Analyst, Economic & Public Policy Research (Hadley, MA)

The Economic & Public Policy Research group (EPPR) conducts a range of customized economic and demographic data analysis and policy studies on topics of interest to policymakers in government, business, and academia. Workforce, housing, infrastructure, local and regional economic development, industry ecosystems, demographic and socioeconomic trends, population estimates and projections, and economic impact are frequent themes of EPPR’s policy-related work.

Research Analysts contribute to project implementation working under the direction of experienced UMDI research professionals. Research Analysts’ work focuses heavily on activities related to data collection, analysis, and reporting of findings. The position may entail writing duties and some independent project tasks.

Learn more about and apply for this position.


Grantee Specialist, New England Region Head Start (home-based)

The University of Massachusetts Donahue Institute (UMDI) Regional Head Start business unit provides training, consultation and other technical assistance to Head Start grantees throughout the six New England states. This training, consulting and technical assistance supports Head Start programs in their continuous improvement of comprehensive services to low-income children and families from birth to age five, with special focus on helping preschoolers develop the knowledge and skills they need to be successful in school. The UMDI Regional Head Start group also supports Head Start programs’ work with families to help them understand and meet their children’s educational, health, nutritional, dental and social emotional needs. Head Start federally funded programs are operated throughout the United States through grants to local public and private non-profit and for-profit agencies.

Grantee Specialists provide training, consultation and technical assistance to Head Start grantees on program, fiscal management and governance issues. Grantee Specialists work at the direction of the Administration for Children and Families (ACF) Regional Office.

Learn more about and apply for this position.


Career Specialist, Housing Navigator, MassHire Greater Brockton Career Center (Brockton, MA)

The MassHire Greater Brockton Career Center is a non-profit One-Stop Career Center that is managed by the University of Massachusetts Donahue Institute (UMDI) and is overseen under charter with the MassHire Greater Brockton Workforce Board.  The MassHire Greater Brockton Career Center is located in downtown Brockton and provides employment and training services to businesses and job seekers. 

The Career Specialist provides intensive direct services to qualified job seekers through job counseling, workshop instruction, networking, and coordination of outside services to ensure job seekers are prepared to meet the needs of area businesses and are able to find employment in local demand industries. The Career Specialist’s primary duty is the performance of work directly related to the business of serving MassHire customers, specifically acting as adviser and counselor in matters relating to their job search, access and eligibility to Federal Title 1 Workforce Innovation and Opportunity Act (WIOA) services, and Unemployment Benefits. The focus is on ensuring that job seekers have information, training, and skills required to meet the demands of area businesses and to facilitate job-seeker access to local employment opportunities.

The Career Specialist works as part of a team to develop and foster opportunities for individuals at all levels of skill and experience. They provide career services that motivate, support, and empower customers. Career Specialists perform their work as a part of an integrated, multi-agency team; required to cross train with partnering agencies in order to ensure customers have the broadest possible access to necessary resources.  This position must fulfill robust data entry and reporting requirements on program activities, meeting the standards of U.S. Department of Labor validation review.

Learn more about and apply for this position.


Customer Relations Specialist, MassHire Greater Brockton Career Center (Brockton, MA)

The University of Massachusetts Donahue Institute (UMDI) is a public service, outreach, and economic development unit of the University of Massachusetts, providing government, business, and non-profit organizations with effective solutions in the areas of research, organizational development, training, and technical assistance through its 9 distinct business units. UMDI has a budget of approximately $23 million per year and employs approximately 130 full-time professional employees, and 50 part-time, seasonal, and graduate student employees.

MHGBCC is a non-profit One-Stop Career Center that is managed by the University of Massachusetts Donahue Institute (UMDI) and is overseen under charter with the MassHire Greater Brockton Workforce Board (GBWB). MHGBCC is located in downtown Brockton and provides employment and training services to job seekers and employers.

This MHGBCC Customer Relations Specialist is a key member of the Job Seeker Services Team, with the primary responsibility of initial customer assessment and direction of subsequent work flow. The Customer Relations Specialist functions as a communications hub for the office, and assists with the coordination of staff schedules.  This position is a pivotal member of a highly integrated team, and has an important role in ensuring customers are directed to the appropriate next steps in their Career Center experience.

Learn more about and apply for this position.


Project Support Specialist, Nonprofit Funding & Fiscal Solutions (Hadley, MA) (UMass Amherst undergraduate applicants only)

Nonprofit Funding & Fiscal Solutions (NFFS) is one of ten UMDI business units. NFFS is committed to helping organizations and partnerships grow, adapt, and transform to meet the urgent needs of a changing world. While focusing on big ideas, deep thinking, and constant learning, our staff and consultants are experienced subject-matter experts and leaders in project management, community engagement, planning and evaluation, communications, fund development, and nonprofit sustainability. We are deeply committed to building networks among the BIPOC and LGBTQIA+ communities, and among individuals of diverse economic and educational backgrounds. NFFS values its clients as visionaries, leaders, and experts in their respective fields.

  • Healthy Relationships, funded by the MA Department of Public Health
  • Massachusetts Farmland Action Plan, funded by the MA Executive Office of Energy & Environmental Affairs

The NFFS Project Support Specialist will assist with a wide range of project-related support tasks, in particular related to Healthy Relationships and the MA Farmland Action Plan. Primary responsibilities include but are not limited to: project-specific coordination and communication with UMDI staff/consultants, organizational partners, clients, and funders; meeting facilitation; and various administrative tasks.

Learn more about and apply for this position. (UMass undergraduates only)


Senior Research Manager, Applied Research and Program Evaluation (Boston OR Shrewsbury, MA OR Hadley, MA)

The University of Massachusetts Donahue Institute (UMDI) Applied Research and Program Evaluation (ARPE) group partners with organizations across multiple sectors to develop and implement utilization-focused studies that address public health, human services, and educational policies and initiatives. Our philosophy reflects a rigorous but practical orientation, believing that research is most meaningful when findings can be applied to public benefit. We also believe that evaluative work is a key driver in advancing equity and strive to utilize culturally responsive and equitable evaluation practices in all of our work. To this end, we are actively working to engage a diverse team of researchers that is reflective of the communities served by the programs we study.

Senior Research Managers work with the unit director and other members of the unit management team (Senior Research Managers and Research Managers) to design studies, develop project scopes, budgets and project work plans. They are responsible for ensuring that the overall quality of work produced on their projects is professional and consistent with UMDI standards. In addition, they foster collaborative relationships with clients, provide ongoing supervision and mentoring to project staff, engage in business development, and support efforts to improve overall organizational capacity.

Senior Research Managers are expected to possess a solid foundation in research methods, strong verbal and written communication skills, analytical skills, and the ability to independently manage projects and effectively lead a research team. Senior Research Managers will have demonstrated experience developing and implementing research projects, making significant contributions to business development, supervising and mentoring staff, and developing and fostering strong client relationships.

Learn more about and apply for this position


Senior Research Analyst, Applied Research and Program Evaluation (Boston, MA)

The Applied Research and Program Evaluation group partners with organizations across multiple sectors to develop and implement utilization-focused studies that address public health, human services, and educational policies and initiatives. Our philosophy reflects a rigorous but practical orientation, believing that research is most meaningful when findings can be applied to public benefit. We also believe that evaluative work is a key driver in advancing equity and strive to utilize culturally responsive and equitable evaluation practices in all of our work. To this end, we are actively working to engage a diverse team of researchers that is reflective of the communities served by the programs we study.

Senior Research Analysts will have proven experience implementing research projects in a professional setting, as well as maintaining positive client relationships. They should be skilled in developing appropriate qualitative and quantitative research methodologies, as well as providing technical supervision to Research Analysts and student Research Assistants assigned to their projects.  Typically, Senior Research Analysts work collaboratively under the direction of a Research Manager, Senior Research Manager, and/or the business unit’s Director.

ARPE Senior Research Analysts support the work of their business unit through project management assistance, conducting literature reviews, and implementing data collection and analysis plans. The position may entail significant writing duties and some independent project and task management.  Specifics of the role may vary depending on the needs of the project(s) to which they are assigned. 

Learn more about and apply for the Boston position.


See all current job opportunities with the University of Massachusetts Amherst.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

Learn More
GSA Logo CommBuys Logo Commonwealth of Massachusetts Logo

UMass Donahue Institute

University of Massachusetts Amherst

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

Contact us by email.

Related Links

Receive our Newsletter


Connect with Us